FAQ's and News You Can Use

You Ask | We Answer: What is Your Cancellation Policy?

We kindly ask that you cancel your reservation by 10pm the day prior. Failure to do so may result in a cancellation fee.

You Ask | We Answer: What Happens if I Booked a Half-Day (Up to 5 Hours) and am Running Late?

It’s totally okay to exceed that time. We welcome you to utilize our daycare as much as you need and never want you to feel rushed...

You Ask | We Answer: What Should I do to Prep My Dog for Daycare?

Before entry into our facility please remove all excess gear (harness, leash, jackets, sweaters), and place them in the cubbies...

You Ask | We Answer: What is Gingr and What is It's Purpose?

Gingr is our pet care management system. Customers can easily access Gingr for all of the aforementioned reasons, in addition to much...